2 year warranty
Frequently Asked Questions
Why doesn’t the Lumea app’s Body Hair Analyzer register my hair?
Why is the Philips Lumea Skin-Selfie Analyzer show inconsistent results?
Can I use Philips Lumea if I am pregnant or breastfeeding?
What are the differences between the Philips Lumea attachments?
IPL vs waxing or shaving: what are the benefits?
Is IPL safe to use at home?
Does IPL work on light hair?
Does IPL affect skin texture?
Does IPL help reduce razor bumps?
Can IPL help with strawberry skin?
Can IPL be used on hair growth caused by hormonal changes?
Can IPL help with ingrown hairs?
Do you need glasses when using an IPL device?
What does IPL feel like on the skin?
Is IPL painful compared to other hair removal methods?
Is cooling necessary for an IPL device?
How much time does an IPL treatment take?
Can IPL fit into a normal routine?
Is home IPL as effective as laser hair removal salons?
Are there side effects when using Philips Lumea?
Why does my Philips Lumea become warm during use?
Will I see better results if I use Philips Lumea more often?
How do I prepare for a Philips Lumea treatment?
How do I find the correct Philips Lumea light intensity for me?
At what age can I use Philips Lumea?
Troubleshooting
My Philips Lumea app’s SkinAI features are locked
The Audio Flash Counter of my Philips Lumea app is not working
My Philips Lumea app’s SkinAI features are not working
My skin feels uncomfortable or painful with my Philips Lumea
My Philips Lumea is not flashing
I do not get expected results with my Philips Lumea
The lights on my Philips Lumea are blinking
My Philips Lumea gives off a burning smell during treatment
The battery of my Philips Lumea runs out very quickly
Warranty and service
Check the terms of your warranty and start a product exchange or repair