Get exactly the support you need
Looking for specific solutions for your product?

My Smart Chef program stopped during the calculation phase

Updated on 2022-02-24
If the Smart Chef program of your Philips Airfryer XXL Premium stopped working during the calculation phase, please read our troubleshooting advice below. 

The drawer is opened during the calculation phase

If you see the blinking bars on the display of your Philips Airfryer after the drawer is opened,  please proceed cooking with the manual mode. Restarting the Smart Chef program with partially cooked food will lead to a wrong estimation of the cooking time.

The cooking chamber temperature is too high

The cooking temperature of your Philips Airfryer XXL Premium could be too high either because the appliance is preheated or has not cooled down sufficiently between two batches. In this case, keep the drawer open for some minutes to cool it down. After this, close the drawer and start the Smart Chef program again.

Reference Articles

You are about to visit a Philips global content page

You are about to visit the Philips USA website.

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.