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My Philips meat mincer plastic hopper's performance is poor

  1. Make sure that you use the special pusher intended for use with the plastic hopper and not the one for the metal hopper.
  2. Make sure that you use the right drum (slicer drum for slicing, grater drum for grating, etc.).
  3. Make sure that the drums are assembled correctly (see the “Assemble” section).
  4. If the problem persists, please contact your nearest Philips Consumer Care Center.

The information on this page applies to the following models: HR2713/31 .

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